Service Controller

Job Title: Workshop Controller

Location: Dukinfield

Salary: £35,000

Hours: Monday to Friday 7am-5pm or 8am-6pm, 1 in 2 Saturday mornings

Benefits: Company uniform provided, Auto pension enrolment after 3 months, Simplyhealth Plan after 3 months, Discretionary half-year and yearly bonus, Employee Referral Scheme and free onsite parking

We are looking for a proactive and organised individual to support the Depot Manager in running an efficient, customer-focused, and profitable workshop. This is a fantastic opportunity for someone with strong administration and planning skills who enjoys working in a busy environment and liaising with both customers and technicians.

• Raise job cards, estimates, and invoices while keeping all job statuses updated accurately and on time.
• Plan and schedule workshop workloads to ensure customer requirements are met.
• Maintain service schedules for all customers and provide updates, approvals, and completion details.
• Liaise closely with the workshop team to monitor times booked, order parts, and ensure everything is ready for each job.
• Process purchase orders and support with general workshop administration.
• Ensure site standards are upheld – including tidiness, equipment maintenance, and security.
• Promote and maintain Health & Safety practices across the depot.
• Provide support to the Depot Manager with any additional reasonable duties.

• Previous experience within this role or similar within a commercial vehicle workshop environment
• Good technical knowledge of HGVs
• Any qualifications in HGVs would be an added bonus

This is an exciting opportunity for a dynamic individual to shape the future of our workshop services as the Workshop Controller. If you're motivated by success, enjoy working in a fast-paced environment, and thrive on building meaningful customer relationships, we want to hear from you!