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Onsite Tier 1 MSP Help Desk Tech – Tampa, FL

Listing for: Tampa Bay
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR

Job Description & How to Apply Below

Massive IT in Tampa, FL is hiring a motivated Tier 1 Help Desk Technician to join our Managed IT Services team onsite. You will troubleshoot Windows, Microsoft 365, VPN, printers, and network issues while delivering excellent customer service and timely remedies.

You will manage tickets from start to finish, adhere to SLAs, document steps, and collaborate with Tier 2 staff to expand your IT skills and certifications.

As a Onsite Tier 1 MSP Help Desk Tech – Tampa, FL, you will play an important part at Tampa Bay in Tampa, FL, United States.

This is a great role to take on the Onsite Tier 1 MSP Help Desk Tech – Tampa, FL role at Tampa Bay.

We invite applications for the Onsite Tier 1 MSP Help Desk Tech – Tampa, FL position located in Tampa, FL, United States.

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