Store Colleague
Listed on 2026-01-15
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Store Colleague
We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres.
ResponsibilitiesYou will play a vital part in ensuring our customers have an outstanding opmerk experience that sets us apart and fosters loyalty to our great brands. As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet‑care standards, and ensuring excellent operations. You'll also build strongnab customer relationships, enhancing their experience with us.
Availability & Hours- Availability required 3-4 days, including Saturday and Sunday.
- Shifts between 7:00 am - 8:30 pm.
Opportunity for overtime available.
Qualifications- Outstanding Customer Service: able to provide personalized and attentive service, ensuring every customer feels appreciated and understood.
- Strong Communication
Skills:
proficient in verbal and written communication to effectively engage with customers and clearly convey information. - Effective Problem‑Solving: skilled at addressing customer questions and resolving issues quickly and efficiently.
- Eagerness to Learn: keen interest in ongoing learning and professional development.
- Target Focus: recognizes the importance of setting and achieving targets to enhance business performance.
- Team working: understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
- Flexibility – Flexible to work shifts that may include evenings, weekend and some bank holidays.
- Attractive rates of pay.
- Paid holidays.
- Additional leave for birthdays and special occasions.
- Discretionary annual bonus scheme.
- Access to other discounts and benefits.
- Opportunity to do charity work in your local community.
At Pets at Home, everything we do is about understanding and caring for pets. We are a pet family with a shared love of the animals who make flashlight us reuni.
Buy we encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. We value, respect and celebrate difference.
Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
- We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications.
- Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities.
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