Road Freight Operator

Road Freight Operator - Basildon, Tamworth and Manchester

Essential:
Road freight experience (imports and exports)

Our client, a specialist freight forwarder, is seeking experienced Road Freight Operators to join growing teams in Basildon, Tamworth and Manchester
. You will manage end-to-end UK-Europe road consignments, ensuring smooth, compliant movements to agreed timelines while delivering excellent customer service.

• Manage import and export road consignments across Europe from booking to delivery.
• Track and trace shipments, resolving delays or exceptions proactively and keeping stakeholders informed.
• Arrange collections and final-mile deliveries; secure and confirm time slots with depots and customers.
• Prepare accurate paperwork (commercial invoices, packing lists, licences) and check charges prior to invoicing.
• Handle general administration: PODs, invoicing, filing and timely responses to queries.
• Liaise with clients to understand requirements and propose effective road solutions.
• Maintain compliance with customs, transport and safety regulations; keep up to date with any changes.

• Proven road freight operations experience covering both imports and exports (essential).
• Background in a freight forwarder or transport/logistics environment.
• Confident using TMS/freight systems and MS Office.
• Clear communicator with strong customer service skills and stakeholder management.
• High attention to detail with solid administrative accuracy.

If you have relevant experience, please get in touch today. You can also refer someone suitable.

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