Commercial & Logistics Coordinator

Job Title

Commercial & Logistics Coordinator | Doka Indonesia

Location:

South Jakarta, Jakarta, Indonesia

Doka Indonesia is seeking a proactive and detail-oriented Commercial and Logistics Coordinator to support and enhance the company’s commercial operations and logistics processes. The ideal candidate will contribute to efficient supply chain management, accurate order processing, and effective coordination between sales and logistics teams to ensure timely delivery and customer satisfaction. This role is key to maintaining smooth operational flow and supporting business growth within the construction formwork sector.

Reporting to the Country Manager Doka Indonesia, this role requires an enthusiastic individual who is passionate about driving seamless collaboration across departments, optimizing logistics workflows, and delivering exceptional service to clients. The ideal candidate will demonstrate strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment to contribute to the company’s overall success.

• Commercial:
  Responsible for the coordination and control of order cycles and deliveries.
• Commercial:
  Check conformity of offer versus Letter of Purchase orders (LPO) from clients.
• Commercial:
  Ensure accurate invoicing and resolving of credit requests arising during the project period.
• Commercial:
  Ensure clients’ enquiries are managed in a timely manner.
• Commercial:
  Check material list availability & timely communication to logistics department.
• Commercial:
  Ensure client satisfaction by professionally coordinating all deliveries/returns.
• Commercial:
  Ensure accurate and correct handling of Discos II (in-house order processing system).
• Commercial:
  Adhere to reporting deadlines.
• Commercial:
  Create and file all related correspondences and reports.
• Logistics:
  Ensure efficient execution of imports (including monitoring and local clearance).
• Logistics:
  Coordinate inbound and outbound container shipments with yard operations.
• Logistics:
  Create relevant documentation (pro-forma invoices, packing lists, CoO) for exports.
• Logistics:
  Ensure correct customs duty payments for shipments leaving Indonesia borders.
• Logistics:
  Organise and monitor external reconditioning of Doka material.
• Logistics:
  Archive all import, export and purchasing documents.
• Logistics:
  Check invoices and posting in Discos II (including allocation of clearing charges).
• Logistics:
  Coordinate and manage deviations including creation of complaints and follow-up.
• Logistics:
  Support month-end closing (e.g. customs duty calculation, invoice posting).
• Logistics:
  Execute administrational logistics tasks as and when required.
• Logistics:
  Support the annual full stock take.
• Logistics:
  Other tasks upon request of Country Manager Doka Indonesia.

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related studies.
• Minimum 5 years of experience in a related position. Working experience in construction industry is a plus.
• Strong understanding of commercial and logistics processes, inventory management, and order fulfillment.
• Analytical skills and technical proficiency.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiarity with ERP or logistics software is a plus.
• Good communication and interpersonal skills to coordinate effectively with internal teams and external partners.
• Ability to work under minimum supervision, meet deadlines, and adapt to changing priorities.
• Proactive, problem-solving mindset with a focus on continuous improvement.
• Excellent proficiency in English and Bahasa Indonesia (both written and spoken).

Executive

Full-time

Management and Manufacturing

Construction