Airfreight Import Specialist

Airfreight Import Specialist role at DHL Global Forwarding

Implement import/export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

• Actively support product department in demonstrating our values; connecting people, improving lives and delivering the strategy; employer of choice, provider of choice, investment of choice.
• Actively support product department to deliver operational excellence, best team, best results and best customer experience.
• Managing and responsible for end-to-end shipment deliverable; care for cargo, inform proactively, transport efficiently, build responsibility for the cargo, build partnership, respond quickly, and being informed; offering innovative solutions.
• Monitoring and responsible for target KPI deliverable; proactive action for performance issues to have best result.
• Support and identify best results for P&L; complete billing within the timeline, accurate and profitable.
• Actively collaborate with all stakeholders, internal and external for smooth deliverable and best result.
• Support and identify results related process improvements.
• Support and adaptable to change; manage new customer business or ‘focus customer’ hyper‑care, implement process improvements, implement automation, and eliminate process wastes.
• Actively support product department for safety awareness program and demonstrate the compliance.

• Experience in the logistics industry with a minimum of 2 years in Air Freight Imports and Exports.
• Self‑driven and results oriented without compromising respect and compliance.
• English fluency both in writing and speaking is a must.
• Computer literacy:
  Microsoft Office and Outlook.
• Ability to use all technical competencies required for the position, including Cargo Wise.

• Seniority level:
  Executive
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Transportation, Logistics, Supply Chain and Storage