Retail Security Officer

Join to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services

Pay rate: £15.49ph

Shifts: Various shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificate(s) (but in some circumstances training for a licence can be provided).

It is vital that you have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

• To deliver industry‑leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re‑licencing programme
• Comprehensive induction and training programme
• Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme and allow you to access 50% of earned pay before payday for a small fee. You can also choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and more through our Choices platform.

Additionally, you will receive high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform, a cycle‑to‑work scheme, life cover (greater of your salary or a minimum of £10,000), a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. Employees are also recognised with Mitie Stars and have a chance to win prizes including a top prize of £10,000.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need any reasonable adjustments during the recruitment process, please let us know.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, hospitals and schools.

Ready to join our team? Submit your application today.