Receptionist, Administrative​/Clerical

Interviews will be held week commencing 12th January 2026.

We are looking for x3 Receptionist, working between the hours of 8:00am and 6:30pm, Monday to Friday, including 1 Saturday per month, on a 4 week flexi rota.

The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public.

To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach.

The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements.

The role requires good organisational skills and be able to effectively prioritise their work.

The job is in a fast paced environment working as a team player as part of a team at all Teldoc sites.

The role is based at any of the six Teldoc practices, but you may be required to provide cover at the Priorslee and Shifnal sites, so you must be able to travel.

Hours of work will be between the hours of 8am and 6.30pm,
fully flexible, to include 1 Saturday per month.

• To become familiar with Practice procedures and protocols, and comply with them
• To support with the regular upkeep ofboth sites,adhering to and reinforcing health and safety across all sites
• To open and close sites
• To play a part in all Reception and Practice Teamactivities, for example, meetings
• To be responsible for self-development with supportof Practice Team

Apply practice policies, standards and guidance

• Good knowledge of Microsoft Office Word, Excel and Outlook