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Housing Support Worker

Job in Telford, Shropshire, WV99, England, UK
Listing for: Tacteam
Full Time position
Listed on 2025-10-24
Job specializations:
  • Healthcare
    Mental Health, Community Health, Substance Abuse Counselor
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below

Job Overview

We are seeking a dedicated and compassionate Support Worker to join our team. The ideal candidate will play a crucial role in assisting individuals in navigating their housing needs and overcoming personal challenges. This position requires a strong understanding of mental health illness and recovery from substance abuse to effectively support clients in achieving stability and independence. Also provide them with support with their recovery from addiction journey and / or poor mental health.

Duties
  • Provide direct support to clients in various settings, helping them access resources and services.
  • Engage in crisis intervention and management, utilizing motivational interviewing techniques to empower clients.
  • Conduct assessments to identify client needs and develop personalised support plans.
  • Lived experience of poor mental health or recovery from substance abuse is desirable or experience working with those in addiction recovery
  • Also you will support and empower our service users to take back control of their lives while regularly assessing risk management plans for our high-risk residents.
  • You must have a high level of mental health experience and a good knowledge of controlled substances to assess risks.
  • You should be an efficient communicator and have good organisational skills to liaise with external agencies and internal stakeholders
  • You must be able to conduct one to one meeting with residents to give them the chance to offload
  • You must be confident in managing challenging behaviours being aware most of our residents are ex-offenders
  • You must have housing and health and safety knowledge around shared accommodation.
  • You must hold a driving license and have own car to support service users and carry out health and safety checks on our properties
  • You must be non-judgmental, empathetic, caring and committed to enable people to live their best life.
What we offer
  • Generous holiday allowance up to 39 days per annum
  • Further training (level 5 in Health and Social Care, level 2 in Counselling)
  • Good compassionate and parental leave entitlement
  • Free parking
  • Paid mileage
Application

If you are interested in this role, please enquire below.

Please send your CV to  by 20th October 2025. If you haven't heard back from us within 10 days, please consider this as a notification that you have been unsucessful.

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