Non Clinical

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application. Job overview

An exciting opportunity has arisen for a Higher Level Medical Secretary to work within the Stroke secretary team based at The Princess Royal hospital, Telford.

The post is 37.5 hours per week across Monday to Friday.

The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.

You should already possess 4 GCSE's (grades 9 - 4 or A
- C) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.

The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.

They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.

The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

The successful applicant will join a busy team working at The Princess Royal Hospitall. The post holder is pivotal in the patient’s relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.