Family Connect Safeguarding Manager

Join Team Telford - Where People Make the Difference. We are proud to be the LGC Local Authority of the Year 2025 - and it's all thanks to our incredible people. At Telford & Wrekin Council, we don't just deliver services - we protect, care, and invest in our borough. Our teams are trusted, supported, and empowered to make a real impact.

37 hours per week (permanent) Grade PO16 Qualified £53,460 to £56,724

• Market factor allowance of £3,000
• Full reimbursement of your annual Social Work England registration fee
• Incentive Golden Hello of £5,000, paid in two instalments (paid pro rata for part time hours)
• £2,000 upon commencing employment with Telford & Wrekin Council.
• £3,000 when you have completed 2 years' continuous service

Do you aspire to work for an 'Outstanding' Local Authority? Here at Telford and Wrekin Council, we have been judged to be outstanding overall in terms of effectiveness (the only Authority in the West Midlands with this judgement). Here's just some of the great things Ofsted had to say when they visited us recently:

• Children are cared for and cared about
• Social Workers and other staff who support children are very committed and they are exceptionally well trained
• Children are listened to and their experiences are well understood
• Senior Leaders aspire to a service for every child that they would welcome for their own
• Children benefit from a stable workforce which is highly committed and experienced
• Staff experience a wide range of development opportunities

This busy team is very experienced, highly supportive, friendly and enthusiastic about what they do. Established Family Connect is a multi‑agency partnership approach to safeguarding children and young people. Family Connect operates a single point of contact for services accessed by the public and professionals to ensure that the right service is delivered at the right time, in the right place by the right people.

The partnership working provides the platform for timely, informed decision‑making and offers triage support for the purpose of safeguarding children or offering early help and prevention solutions supported by integrated working practices.

The Family Connect Safeguarding Team Manager is responsible for leadership, management, supervision, accountability and quality assurance for a group of social work and other staff within a specific service area to ensure that the service provided is of a consistently high standard and meets the needs of Telford & Wrekin's communities and supports the Council's visions and priorities. Positively engaging in, actively promoting and leading the systemic approach to work being done with children, young people and families.

To undertake duties expected of social work managers in line with the Professional Capabilities Framework at advanced level.

There's never been a more exciting time to join our service: alongside making a difference to the lives of individuals and families, we're adopting exciting new strengths‑based approaches and are passionate about delivering continuous service improvement. And our people are at the heart of this progress: that's why from tailored in‑house training to the West Midlands Teaching Partnership, we make sure they have access to the best development opportunities.

If you share our passion for making a difference, we would be delighted if you joined us. Telford & Wrekin Council values social work careers and believes in providing good quality experiences to social workers. We are committed to both you and to developing the future social work workforce. We have a robust supervision policy which is geared towards achieving positive outcomes for you as a worker and for the children and families we work with.

You will have regular, quality supervision with your line manager.

We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people. This post is covered…