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Guest Experience Concierge — Resort & Spa

Job in Gatlinburg, Sevier County, Tennessee, 37738, USA
Listing for: Westgate Resorts
Full Time position Listed on 2026-11-05
Job specializations:
  • Hospitality / Hotel / Catering
    Resort/Retreat, Customer Service Rep
  • Customer Service/HelpDesk
    Resort/Retreat, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR

Job Description & How to Apply Below

Location: Gatlinburg

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN is seeking a Guest Experience Agent to ensure seamless guest experiences. You will assist with room inventory, VIP/Code Blue arrivals, and follow-up on guest concerns with a friendly, professional demeanor.

The role requires strong hospitality and communication skills, multitasking ability, and a team-oriented mindset. Evening, weekend, and holiday shifts are expected while delivering outstanding service.

We are currently recruiting a Guest Experience Concierge — Resort & Spa for our team in Gatlinburg, TN, United States.

Are you ready to take on the Guest Experience Concierge — Resort & Spa role at Westgate Resorts?

We would love to welcome a new Guest Experience Concierge — Resort & Spa to our organisation in Gatlinburg, TN, United States.

For the Guest Experience Concierge — Resort & Spa position at Westgate Resorts, we are reviewing applications now.

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