Shift Leader - Nights Superstore

Overview

Join to apply for the Tesco Shift Leader - Nights - Tenterden Superstore role at Tesco

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

to read more about availability and scheduling.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a rewarding role. You’ll oversee the store from the shop floor and strive to make things better for customers, colleagues and communities every day.

• Work in a fast-paced retail environment with variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to their needs and ensuring they leave with what they came for
• Coach colleagues and provide feedback to improve service
• Lead in-store safety and ensure a safe place to work and shop
• Understand store performance and assist managers in actioning improvements
• Lead by example for colleagues

Note:

You need to be 18 or over to apply for this role.

Availability windows are provided by the company. The contracted hours will be scheduled within these times with 3 weeks’ notice of shifts. We are supportive of flexibility if your times differ slightly from those advertised.

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues to deliver daily priorities and take regular breaks
• Opening and closing the store and completing duty cover with safety in mind
• Being the go-to person for day-to-day queries in the absence of a manager
• Maintaining a clean, tidy, well-presented store
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere that includes everyone
• Providing excellent customer service and clear communication of updates
• Staying knowledgeable about store performance and seeking improvements
• Coordinating store improvements and removing obstacles to great service
• Following health and safety procedures and ensuring colleagues do the same
• Recognising and celebrating colleagues for great service

You will need

• To be a great role model with thoughtful customer service
• To build strong, inclusive relationships with colleagues
• To communicate clearly using multiple methods
• To lead in the absence of the Store Manager
• To be flexible, able to handle change while keeping customers and colleagues in mind
• To motivate your team to deliver beyond expectations
• To be curious and seek ideas to serve customers, communities, and the planet

What’s in it for you?

• Variety in a dynamic retail environment with flexible hours
• Opportunities for development and access to training
• An inclusive place where everyone is welcome
• Your voice matters and ideas are listened to
• Wellbeing support and resources
• Life cover and pension with employer contributions
• Additional benefits such as discounts and cycle-to-work schemes
• Uniform provided and inclusive policies
• Access to colleague networks and other benefits information

Our benefits include:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard benefits
• Wellbeing resources and support
• Life cover and pension with matching contributions
• Options for discounts, shares, and other benefits
• Uniform provided
• Access to colleague networks

Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." We are committed to diversity, equity and inclusion, and to an inclusive recruitment process.

We welcome flexible working and understand different life circumstances. We are proud to be Disability Confident Leader and to support an accessible recruitment process. For information on accessibility, please contact us.

Please note:

Tesco will recruit individuals who meet the school leavers age. In some roles, candidates over 18 may be required due to early or late hours or location.

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