Patient Watch Security Guard

Overview

Patient Watch Security Guard - Terrace role at Securiguard Services Ltd.

The Patient Watch team monitors patients requiring additional observation to ensure their safety and well-being. This role helps prevent falls, self-harm, or other incidents. The ideal candidate has strong attention to detail, excellent communication skills, and the ability to respond effectively to various situations.

• Monitor and observe patients on a continuous basis, ensuring their safety and comfort.
• Report any changes in patient behavior or condition to the healthcare team promptly.
• Assist with patient mobility and positioning as needed.
• Communicate effectively with patients to provide reassurance and support.
• Document observations and activities accurately and promptly.
• Collaborate with nursing staff and other healthcare professionals to provide comprehensive patient care.
• Respond quickly and appropriately to any emergency situations or patient needs.
• Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
• Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
• Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.

• Valid BC Security Guard License
• Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals in a healthcare setting
• Previous experience in security, preferably in a hospital or healthcare environment
• Excellent observational and problem-solving skills with the ability to remain composed under pressure
• Basic computer skills for report writing and incident documentation
• Ability to complete detailed reports, multi-task, and perform effectively in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Must undergo a criminal background check
• Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset
• Alignment with Securiguard's core values - Respect, Empathy, Accountability, Courtesy & Honesty.

$24.00 per hour

• Part-time

• Other, Information Technology, and Management

• Security and Investigations