Credit Control Manager

Credit Control Manager

Tewkesbury

Junior Leadership Role

37.5 hours per week

Family-Owned Business

Reporting to :
Head of Finance

Team Responsibility :
Managing a team of 3 Credit Controllers

The Role

We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.

You will take ownership of the end-to-end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast-paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors.

Key Responsibilities

Lead and participate in the day-to-day debt collection process across the business

Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets

Monitor aged debt and provide regular updates and insight to senior management

Implement, maintain and improve credit control procedures and best practice

Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders

Proactively manage accounts with external legal advisors and oversee escalation where required

Manage bad debt write