Transport Manager

As Transport Manager you will be part of a team providing support to the driver supervisors where you will both work in unison to successfully manage the day-to-day running of our logistics centre whilst maintaining consistently high standards and reliability across the teams.

These teams drive both waste and water tankers and HIAB vehicles from 7.5t up to 26t with beavertail and various vans and trailers. The Transport Manager role sits within our Renewals and Logistics Department and supports the business in providing cost-effective delivery of inventory and logistics solutions through the driving and operating of LGV and HGV vehicles.

You will be responsible for delivering consistently high standards and reliability in line with legislative and company-specific requirements, whilst achieving optimum utilisation through effective management of people, resources, work planning and risk across the fleet of vehicles, drivers, and supervisors.

• You will be a single point of contact for our operational business which operates 365 days throughout the year to provide an excellent service.
• Developing and implementing a Service Level Agreement to ensure ongoing validity and continuous improvement.
• Developing systems of work to deliver a compliant, cost-effective and consistent service.
• Monitoring and managing performance against compliance standards and operational targets, implementing action plans to mitigate any risks arising.
• Providing performance reporting, to provide an overview of performance against service levels, compliance, complaints, targets, etc.
• Effectively resourcing and planning to enable the delivery of both planned and reactive work.
• Maintaining adequate and effective resources and optimising fleet availability.
• Leading and supporting the compliance of the Operator’s Licence through effective infringement control, driver training and development. Keeping the Fleet Manager informed of any infringements notifiable to the Traffic Commissioner promptly and in line with ‘O’ licence requirements.
• Ensuring vehicle and people standards are understood and embedded across the team.
• Working with the Fleet management team to ensure that vehicle and driver incidents are investigated.
• Investigating any driver complaints and delivery failures.
• Managing staff and vehicle operating costs in line with budget.

Location – White Waltham, Maidenhead

• CPC National licence – Preferable.
• Knowledge of Operator Licence compliances, Transport law and the Road Traffic Act.
• Previous experience in managing drivers and their performance.
• Good knowledge of transport and compliance management.
• Strong understanding of operational Health & Safety.
• Ability to build strong foundations, supported by effective systems and processes.
• Excellent communicator who uses a collaborative approach and uses their initiative.
• Good analytical, problem solving and numerical skills.

• Offering up to £53,600 per annum depending on experience and skills.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12%
  -2x employee contribution.
• Performance-related pay plan directly linked to company performance measures and targets
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a…