Technical Analyst

Summary

Blanche River Health Offers:

· EAP program, ‘perks’ program.

· A commitment to professional and personal development including an Education Bursary program.

· A commitment to employee Wellness including work-life balance

· A commitment to a diverse, supportive and equitable workplace

· A commitment to a culture of safety and of mutual respect that is free from discrimination and harassment

Compensation & Benefits Information

· Paid vacation & benefits coverage (extended health care, dental, sick pay, life insurance)

Job Summary:

The Technical Analyst role is to administer and support the stable operation of the computer software systems and network infrastructure to ensure high levels of availability and security of the supported applications. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware and peripherals, software, and communication links. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required.

Qualifications

Education:

Certifications and Registrations

· College diploma or university degree in the field of computer and/or 3+ years equivalent work experience.

Skill, Ability &

Experience:

· Technical knowledge of servers, network and current PC operating systems, technical knowledge of current network hardware, protocols, and standards.

· Hands-on hardware/software troubleshooting experience.

· Strong written and oral communication skills.

· Strong interpersonal skills.

· Ability to conduct research into networking issues and products as required.

· Ability to present ideas in user-friendly language.

· Highly self-motivated and directed.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritize and execute tasks in a high-pressure environment.

· Experience working in a team-oriented, collaborative environment.