Service Coordinator

Join to apply for the Service Coordinator role at Expert Access Solutions Ltd
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Be the Engine Behind Our Operations! Expert Access Solutions is a fast‑paced service business, and we’re looking for a highly organised, practical thinker to join our Coordination team in Tiverton. If you thrive in a busy environment, enjoy solving challenges, and take pride in keeping operations running smoothly, this role is for you.

Salary: £27 000 per annum (depending on experience)
Bonus: Quarterly performance bonus
Contract: Permanent
Hours: 40 per week, Monday‑Friday, 8am‑5pm (1‑hour lunch)
Location: Tiverton – full‑time office‑based during training (typically 6 months), then hybrid: 3 days office / 2 days home.

As a Coordinator, you’ll be the vital link between our Service Engineers, customers, and internal teams. Your mission is to maximise efficiency and ensure smooth operations throughout the day. You’ll plan and prioritise schedules, manage resources, keep customers informed, and deliver the exceptional service we’re known for.

• Highly organised and decisive – You can juggle priorities and keep everything on track.
• Resilient and resourceful – Calm under pressure and quick to find solutions.
• Strong communicator – Confident with engineers, customers, and colleagues.
• Tech‑savvy – Comfortable with CRM systems, Excel, and Outlook.
• Previous experience in a fast‑paced technical service environment is desirable – You understand the challenges of coordinating technical teams and can adapt to changes on the fly while maintaining accuracy and efficiency.

• Competitive salary
• Quarterly bonus scheme
• 25 days annual leave + bank holidays
• Salary sacrifice pension (you pay 3%, we pay 6%)
• Enhanced family‑friendly policies
• Life assurance (2× salary)
• Private Medical Insurance & Medical Cash Plan
• Digital GP and online wellbeing services

New year, new career! Be part of something great – apply now.