Part-time Medical Receptionist

Overview

Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part‑time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient‑focused approach.

Key Responsibilities

• Welcoming and assisting patients in the reception area and via telephone
• Booking, amending and cancelling appointments using EMIS
• Managing clinicians’ diaries and clinic slots
• Logging patient contacts and ensuring accurate record‑keeping
• Scanning, filing, uploading documents and attaching to EMIS records
• Supporting the repeat prescription process, including data entry and printing
• Processing incoming and outgoing referrals
• Sorting and actioning clinical correspondence, hospital letters and pathology results
• Managing incoming electronic workflows and allocating tasks appropriately
• Handling patient registrations, temporary patients and changes of details
• Assisting with online access requests and verifying identification
• Responding to queries on prescriptions, test results and treatment pathways
• Preparing patient paperwork before clinics, including registration packs
• Taking messages accurately and ensuring they reach the correct clinician
• Working in accordance with confidentiality, data protection and safeguarding guidelines
• Supporting the reception team with scanning clinics, audits and general administration

• Proven EMIS experience
• Previous reception or administrative experience within a medical practice
• Excellent telephone manner and communication skills
• Strong accuracy and attention to detail
• Ability to remain calm under pressure
• Reliable, organised and team‑oriented

To apply, please attach your CV and contact us with your preferred time to be reached:

• Morning
• Afternoon
• Evening

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.