Head Receptionist

We have a fantastic opportunity for a Head Receptionist to join our teams at Putlands and Goudhurst!

This is a Full position, working 40 hours per week across both sites.

• Answer phones, respond to emails, book appointments and register new clients.
• Complete insurance forms, dispense medications and take payments.
• Provide a warm and welcoming experience for clients arriving at the clinic.
• Perform administrative duties such as debt management, banking and end‑of‑month processes.
• Manage the reception team, staff/holiday rotas and recruitment.

• Excellent communication and organisational skills.
• Strong leadership skills with experience managing teams.
• Previous receptionist or customer‑facing experience (essential).
• Veterinary industry experience (highly beneficial).

The salary for this position will be £25,400‑£27,500 depending on experience (pro rata).

• 5 weeks annual leave plus bank holidays, with an extra day annual leave each year up to 5 years of employment.
• Staff benefits including discounted gym membership, staff discount, buy & sell holiday, health plan and much more!
• For a full list, see:

To apply for this position please click 'Apply Now'.

Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.