UX Designer

Job Description Ready to take your career Global?

The UX Designer creates and defines seamless, consistent and desirable experiences for Global Payments products and services through the application of user-centered design principles including qualitative and quantitative user research and analysis and visual and/or interaction design. The UX Designer/Architect helps define an in-depth understanding of the context in which our customers interact with our products and services. The UX Designer/Architect applies customer needs, motivations, tasks and goals to the design of highly engaging experiences for multiple devices, delivery channels and at times, non-digital touchpoints.

The UX Designer/Architect acts as an user advocate to project teams and collaborates well with all Stakeholders in the development of the experience.

What you'll own:

Assists with the definition of UX Strategy by providing an understanding of vision and business strategy alignment, to ensure all stakeholders understand the user and the experience they desire. The UX Strategy could include competitive landscape, user analytics, customer data, behavioral segmentation, personas, high level scenarios, interaction model, journey map, content strategy, ecosystem considerations, social, mobile, local/cultural considerations, product roadmap, and feature set prioritization.

Performs appropriate research method needed which could include usability testing, complex audience and task analysis, development of personas, heuristic evaluation, cognitive walkthroughs, field observations, interviews, card sorting, and focus groups. Performs the research, analyses the results, and creates actionable and detailed recommendations based on the user research to ensure users needs have been identified and communicated to project team.

Defines the patterns, navigation, structure and hierarchy by creating user stories and scenarios, complex process flows, mind maps and affinity diagrams, journey mapping and ecosystem diagrams while identifying opportunities and challenges to ensure the users' needs are met when they interact with our product and services.

Creates the design of the user experience through facilitating participatory design sessions, design evaluations, brainstorming sessions, creating low fidelity wireframes, high fidelity prototypes, simulations, story boards, visual design, developing user design patterns and style guides to communicate and gain feedback from the users and stakeholders. Ensures design is in line with accessibility guidelines to ensure compliance.

What you'll bring:

Bachelor's Degree Relevant Experience or Degree in:
Interaction Design, Human Factors, or Related Field, and/or combination of relevant training and/or experience in lieu of degree

Typically, Minimum 4 Years Relevant Exp Researching and designing user experience solutions independently

It's a bonus if you have the following!

Psychology, Interaction Design, Human Computer Interaction, Product Design, Graphic/Visual Design, Human Factors, Library Science, English, Information Technology or related field

Typically Minimum 4 Years Relevant Exp Researching and designing user experience solutions independently within the Financial IndustryCUACompensation:

Annual Salary Range: $85,000-$95,000

Our perks - what we’ll bring for you:

A competitive salary and benefits package that recognizes your contribution

Opportunities to grow your skills and build your career within a global business

Access to learning, development and on-the-job experiences that expand your expertiseA supportive, inclusive team environment where your ideas and input matter

Time to give back through community and charity initiativesA global employee assistance program to support your wellbeing

Recog…