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Registration Operations Specialist

Job in Toronto, Ontario, M3C 0C1, Canada
Listing for: LHH
Full Time position Listed on 2026-11-09
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 60000 - 90000 CAD Yearly CAD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Coordinate EZRA coaching registrations and launches in Toronto, combining process organization, revenue accuracy, and participant-focused communication on a hybrid schedule.

This Operational Service Specialist supports open enrolment registration management within EZRA’s Operational Shared Services team. You will manage end-to-end workflows, extension requests, and participant communications across coaching programs. The work connects Customer Success, Billing, Configuration, and Tech while supporting accurate financial processing.

Key Responsibilities:
  • Manage coaching program registration and launch workflows end to end
  • Process extension requests for global coaching programs
  • Chase incomplete registrations through shared inboxes and tagging protocols
  • Review participant instructions to accelerate registration completion
  • Participate in UAT for EZRA system updates and bug fixes
Requirements:
  • Three or more years of back-office or administrative experience
  • Ability to organize many concurrent processes with strong attention
  • Experience working with technical systems
  • Ability to collaborate locally and globally
  • Commitment to continuous improvement and process streamlining

Bring organized registration operations, technical systems experience, and collaborative process improvement to EZRA’s Toronto team.

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