Head of Customer Service – Hybrid | Medical Devices

A global eye health company in Toronto is looking for a Customer Service Manager to lead their customer service teams and enhance overall customer satisfaction. This permanent, full-time position involves critical decision-making and collaboration with sales and distribution activities. Ideal candidates will have a strong leadership background with at least 7 years of experience in customer service, particularly within the healthcare or medical devices sector.

A Bachelor's degree is required, and an MBA is a plus. The company promotes a hybrid work model, encouraging a diverse and inclusive workplace.
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