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HelpDesk/Support

Head of Customer Success

Job in Toronto, Ontario, C6A, Canada
Listing for: Rootly
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
A leading incident management platform in Toronto is seeking a Customer Success Manager to guide customers in utilizing their services effectively. The role involves onboarding, analyzing customer data, and fostering relationships to ensure maximum satisfaction. Ideal candidates will have previous experience in customer-facing roles within SaaS environments, strong data analysis skills, and the ability to collaborate with a sales team.

This position offers competitive compensation and benefits.
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