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Customer Service Reminder Preferences Assistant

Job in Toronto, Ontario, C6A, Canada
Listing for: Hrstalentsolutions
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Clerical, Admin Assistant, Office Administrator/ Coordinator
  • Administrative/Clerical
    Clerical, Admin Assistant, Office Administrator/ Coordinator

Job Description & How to Apply Below

Customer service begins with honoring the requested reminder channel. Work remotely while documenting explicit email, telephone, or text preferences accurately.
This assistant handles appointment reminder preferences through online office administration. You will review customer requests, protect privacy and access rules, and avoid applying one person’s instruction to other records. Training explains consent distinctions, scheduling status notes, and the employer’s approved clarification process.

Key Responsibilities:

Review online requests about reminder channels
Apply preferences to proper appointments
Record customer requests and timing
Flag pending notices after preference changes
Refer unclear matters under employer guidance
Requirements:
Beginner candidates are welcome
Comfort with email and online forms
Ability to follow privacy and access rules
Ability to explain changes clearly
Customer service experience is an asset
Use considerate customer service and precise online administration to protect appointment communication choices and maintain reliable reminder records.
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