Design Researcher - Expert

Design Researcher - Expert () at Aquent

Base pay:
CA $70.00/hr - CA $75.00/hr

Location:

Toronto, Ontario, Canada

Employment type:

Temporary (Mid‑Senior level)

Join a leading organization in the financial services sector, dedicated to shaping the future of digital experiences through innovative, user‑centered design. This pivotal role will allow you to be the voice of our users, driving impactful insights that translate into exceptional digital products and services.

• Drive Design Research Strategy: cultivate relationships with stakeholders, integrate research into strategic planning, and prioritize impactful research initiatives.
• Architect comprehensive research fieldwork approaches, both moderated and unmoderated, aligned with business and design objectives.
• Execute and analyze research: design and implement diverse research activities, rigorously evaluate prototypes, conduct live sessions with users, and synthesize data into clear core themes.
• Lead and facilitate ideation sessions and collaborative activities to foster innovation and shared understanding.

• BA/BS in Psychology, Anthropology, Sociology, Information Studies, Design (Interaction, Graphic, Visual Communications, Product, Industrial), HCI, CS, or equivalent practical experience.
• 10+ years of dedicated experience in research.
• Demonstrated technical understanding of design research theory and proficiency with various design research tools.
• Experience collaborating effectively within cross‑functional teams.
• Nice to have: MA/MS or certification in a related field, appreciation for design thinking, experience in a large organizational structure and agile environment, prior success launching a digital product.

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Eligible talent gains access to benefits such as subsidized health, vision, and dental plans, paid sick leave, and a retirement plan with a match.

We are partnering with a distinguished financial institution that is committed to empowering clients and communities. The client is a leading provider of banking and financial services, renowned for its customer‑centric approach and innovative solutions.

Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.