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Operations Engineer, GEMS NA Ops Engineering

Job in Toronto, Ontario, M5A, Canada
Listing for: Amazon Canada Fulfillment Services, ULC
Full Time position
Listed on 2026-01-02
Job specializations:
  • Engineering
    Systems Engineer, Engineering Design & Technologists
Job Description & How to Apply Below
As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions, and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.

Amazon is seeking an industry proven and detail-oriented Operations Engineer for the design, build, and continuous improvement of our order fulfillment infrastructure. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including their development, design, implementation, enhancement, and support.

Our Operations Engineers must be agile with the ability to quickly adapt strategies, plans, and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Open minds, customer focus, innovation empowerment, advanced technologies, team comradely, individual drive, and occasional senses of humor enable our Regional Operations Engineering team to deliver the most advanced fulfillment solutions in the world.

As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals within schedule, budget, safety, and quality targets. You may work directly with external equipment vendors, customers, partners, internal customers, and stakeholders to provide technical expertise.

You have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs to analyze, deep dive, and improve systems performance. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.

If you have proven integrated automation project engineering experience, thrive on the corresponding challenges, seek an opportunity for professional growth, and want to help Amazon further raise our fulfillment solution bar, then this role is for you!

This role requires 75% regional travel on a yearly basis. When not traveling, you must have availability to work from a corporate office. Candidates should either live near or be willing to relocate within a reasonable commuting distance of one of the corporate office locations listed. Relocation assistance may be provided.

Key job responsibilities

• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.

• Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.

• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.

• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.

• Lead effective meetings by setting the objectives, putting the right people in the room and…
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