DSM Research and Evaluation Lead

Resource Innovations is seeking a Lead level demand side management (DSM) research and evaluation manager to join our growing team in Toronto, Ontario (Canada). As a Lead with Resource Innovations, you will be responsible for providing technical oversight and project management for the Advisory Services business unit that provides empirically based research and program evaluations to support energy efficiency programs and energy transition efforts in Canada and the United States.

Specific responsibilities will include leading research and process evaluations, staff development, team execution, and reviewing work product for client delivery, while ensuring on-time and under budget performance of research and process evaluations and other related tasks. The position will be part of our Consumer Behavior team and will work closely with our Research and Process Evaluation team. Candidates with more than three years of relevant work experience are encouraged to apply.

Relevant work experience includes knowledge of DSM program evaluation principles or market research, behavioral science, energy efficiency, and energy efficiency programs.

Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

• Lead and conduct research and process evaluations of energy efficiency and DSM programs, including customer behavior.

• Manage projects to complete deliverables on time and within budget.
• Manage clients and teaming partner relationships.
• Develop scopes of work and budgets for new work.
• Oversee primary and secondary data collection efforts as well as conducting data analysis.
• Development data collection instruments.
• Lead and support technical report writing; contribute to draft reports, including results and actionable recommendations.
• Support senior staff with development of presentations, papers and proposals.
• Other duties as assigned.

• Bachelor’s degree (or higher) in a relevant field (such as social science, economics, policy, environmental science, or engineering).
• 3-7 years of work experience in relevant field (DSM, energy efficiency programs, behavioral research, market research, program evaluation).
• Analytical and research aptitude and mindset.
• Intellectual curiosity and commitment to continuous learning.
• In-depth understanding of the theory and best practices in survey and interview design, implementation, and analysis.
• Experience preparing reports detailing analytical findings.
• Excellent writing, communication, and computer skills are mandatory.
• Demonstrated proficiency with Microsoft Office programs including Word, Excel, Teams and Outlook, and SharePoint.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

• Familiarity with behavioral science principles and organizational decision‑making.
• Familiarity with energy efficiency program processes, theory logic models, program process flow diagrams, customer journey maps, net‑to‑gross analyses, energy end uses, energy efficiency market, and energy efficiency technologies.
• Demonstrated ability to manage multiple tasks with competing priorities.
• Ability to build relationships with clients and work in tandem to solve logistical and technical issues.

About Resource Innovations

Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin,…