Services Supervisor Blue Jays
Job in
Toronto, Ontario, M5A, Canada
Listing for:
DelMonte Hotel Group
Part Time
position
Listed on 2026-01-02
Job specializations:
-
Entertainment & Gaming
Event Manager / Planner, Server/Wait Staff
Job Description & How to Apply Below
Position: Premium Services Supervisor Blue Jays)
LEGENDS
THE ROLE
The Premium Services Supervisor is responsible for managing an assigned level of the Stadium during live events. This includes personnel and operations management with support from the Premium Services Manager, with the aim of delivering consistent and excellent guest service.
ESSENTIAL FUNCTIONS
Responsibilities include but are not limited to:
Motivate staff by creating, implementing, and monitoring service/sales incentivesOversee daily operations in the Premium Services Department, including restaurants, clubs and in-seat serviceMaximize the use of labourComplete opening/closing duties as requiredEnsure accurate consumption and inventory is recordedComplete sales, inventory audits and recounts as necessaryEnsure staff follow all company policies and proceduresEnsure staff are completing their assigned duties in a positive, quick, and accurate manor while providing excellent guest serviceResponsible alcohol serviceAssist with office administration duties as required, including system administrationAid all guests with their questions, comments, and/or concernsWork together with Blue Jays representatives and members of Management team to ensure the operation is set for success by maintaining excellent guestWork with staff and Management team to generate new ideas for food, service, and structure for the Premium Services DepartmentQUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Smart Serve CertificationManagement in guest service experience.Conflict resolution.Cash handling experience.Team player.Able to work quickly under pressure.Organizational and problem-solving skills.CreativityUnderstanding of safe food handling polices and standards. Certification is an asset.Ability to work flexible shifts including evenings, weekends, and holidays.WORKING CONDITIONS
Location:
On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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