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Test Center Administrator

Job in Toronto, Ontario, C6A, Canada
Listing for: Prometric Ireland Limited
Full Time position
Listed on 2025-10-31
Job specializations:
  • Healthcare
    Exam Invigilator / Test Proctor
Job Description & How to Apply Below

SUMMARY

Please note that applicants must have US citizenship/greencard in order to apply for this vacancy.

To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.

DUTIES & RESPONSIBILITIES

  • To receive test candidates and test centre visitors upon arrival.
  • To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
  • To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment.
  • To sign test candidates in/out of the testing room.
  • To file irregularity reports for unusual situations or complaints.
  • To provide security at the testing facility by ensuring all locks and security systems are properly used. The TCA may also be responsible for holding keys to the testing facility.
  • To operate computer hardware and other test centre equipment.
  • To support operations and technical personnel with data communications.
  • To operate a DVR, digital camera, telephone system, and alarm system as and when required.
  • To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
  • To maintain the cleanliness of the Test Centre.
  • To ensure a safe work environment and to proactively highlight any health & safety issues.
  • To complete TCA accreditation exams and take part in training sessions as required.

QUALIFICATIONS & EXPERIENCE

  • Flexibility regarding hours and covering in other test centers if required.
  • Customer Service experience.
  • Ability to meet commitments.
  • Responsiveness to management requests.
  • Excellent interpersonal skills.
  • An ability to operate as part of a team.
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