Phlebotomist; SEIU

For over 50 years, Life Labs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada’s first commercial genetics lab, and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through Life Labs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At Life Labs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer‑centered approach. As part of this commitment, Life Labs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Phlebotomist – You will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

• Status:
  Casual
• Schedule:
  
  Various
• Additional requirements:
  
  Work at SEIU sites in the region as and when scheduled
• Number of positions: 1
• Start date:
  
  ASAP
• Union:
  Part of the SEIU collective agreement

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

• Graduate of an approved Laboratory Assistant program or equivalent (preferred).
• Phlebotomy experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem‑solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Life Labs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

Life Labs is also proud to offer resources, opportunities, and a collaborative and supportive environment that enables our team members to thrive.

• Employee Group Benefits:
  Competitive coverage for employees and their families to support overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan.
• Vacation and Wellness Days.
• Employee Wellness and Giving Programs:
  Our award‑winning mental, physical and financial wellness programs aim to address comprehensive well‑being, including resources such…