Patient Coordinator

Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then Physio Plus Health Group is looking for you! We’re looking for a dynamic and motivated Patient Coordinator in Toronto, ON with a positive attitude to assist with a variety of front office and administrative tasks.

Physio Plus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care.

• Full time hours
• Established and stable practice
• Paid onboarding
• Career development opportunities (see below)
• Ongoing skills development training to help build your skill set
• Health & safety protocols to ensure a safe work environment
• Company sponsored team events and outings
• Fun, supportive and inclusive team that wants to help you succeed!

• Online courses and training
• Sign up for a monthly (business) challenges that will help develop your skills
• 1:1 mentorship and career development meetings to help you on your individual career path

• Prior work in retail e.g Zara, The Bay, Aldo, etc
• Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
• Familiarity with MVA billing and Telus Portal

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage patient calls and inquiries with a smile
• Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Take payment from patients as they come out of the treatment room
• Assist with the smooth day-to-day operations of the clinic
• Attend and actively participate in team meetings