Registered Nurse, OP Mental Health; Centralized Intake Desk

Registered Nurse, OP Mental Health (Centralized Intake Desk)

Join to apply for the Registered Nurse, OP Mental Health (Centralized Intake Desk) role at Humber River Health
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Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity, Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.

At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital.

Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

We’re looking for a Registered Nurse to work in our Outpatient Mental Health Program. Working within a Stepped Care Model, this position supports our Centralized Intake Desk.

• Employment Status: Permanent Full Time
• Reporting Relationship: Manager of Mental Health
• Hourly Rate Range: $40.24 - $57.68
• Schedule Requirements: Day shifts Monday to Friday (08:30‑16:30 hrs) including some evenings may be required
• Location: Humber River Health, Wilson Site – Must be willing to work on all Mental Health Units
• Employee Group: ONA

• Process and review external/internal mental health referrals directed to the Outpatient Mental Health program
• Liaise with referral sources for clarification of referral and provide instructions regarding referral criteria to ensure complete and appropriate information is received
• Conduct intake screener assessments (via telephone, video or in person) to clarify needs of patient and offer services best suited for the referral
• Conduct risk assessments and interventions when clinically indicated
• Provide patients with relevant mental health and addictions community resources
• Deliver patient educational groups (via video or in person) for referred patients
• Present complex referrals/assessments in team clinical rounds and communicate decisions with referral source and patient as appropriate
• Participate in department related projects or committees to improve intake processes
• Liaise with internal mental health team members to ensure correct placement of referrals
• Provide coverage to other areas of the Outpatient Mental Health program as needed

• Current registration with the College of Nurses of Ontario.
• Current BCLS/CPR certification required.
• BScN preferred.
• Certification in Psychiatric Mental Health Nursing required, or willingness to obtain within one year of hire.
• 2 years of recent mental health/addictions experience is required.
• Demonstrated ability to provide individual/group health teaching for patients and staff.
• Excellent assessment skills, including demonstrated knowledge of crisis intervention skills.
• Demonstrates awareness and understanding in working with individuals from different cultures.
• Demonstrated ability to work with complex patient and family situations.
• Demonstrates an excellent understanding re: the etiology of mental health/addiction illnesses.
• Excellent knowledge of the Mental Health Act.
• Knowledge/experience in Trauma Informed Care preferred.
• Technology literacy and usage skills preferred. Such as: video conferencing using MS Teams, OTN etc, and ability to use mobile technologies such as smartphones and tablets to connect patients to care.
• Demonstrated knowledge of Mental Health & Addictions community resources is an asset.
• Demonstrated excellent communication skills, both written and verbal.
• Excellent interpersonal, organizational and problem solving skills, with an ability to set priorities and meet deadlines.
• Must be able to work effectively,…