Manager, Primary Health Care

• Total Hours of work per week: 37.5 hours per week
• Compensation Amount / Range: $83,531 to $99,101 per year ($42.84 - $50.82 per hour)
• Is Artificial Intelligence used for screening or assessment of candidates☐Yes ☒ No

LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of programs and services to improve a person's health. LAMP uses a co‑ordinated approach to connect people to medical services and other programs that build personal resources. By providing services that improve physical, emotional, social and economic well‑being, people can better control their health and environment.

Our organization is grounded in principles of health equity, and we are committed to delivering services and programs through an anti‑racism, anti‑oppression lens. We strive to create a healthier community by putting people first and addressing systemic barriers to care.

At the heart of our work is an interdisciplinary approach that delivers holistic, community-based care – with a strong focus on individuals who experience barriers to accessing health services. Our team is deeply committed to inclusivity and works within the social determinants of health framework, emphasizing prevention, health promotion, and client education.

Reporting to the Senior Director, Clinical Health Services, the Manager, Primary Health Care (PHC) is responsible for the delivery of high-quality, efficient health services and effective leadership of the clinical team to support the objectives of LAMP Community Health Centre. The role includes overseeing resource management, fostering staff engagement, and guiding the development, implementation and evaluation of primary health care programming within the primary healthcare team.

The ideal candidate will be a strong advocate for health equity and population health, with deep knowledge of primary healthcare. This position ensures efficient daily operations, effective care coordination and evidence-based clinical practice across an interprofessional team. This position plays a key role in leading quality improvement initiatives, supporting population‑health practices and help advance LAMP’s mission by improving access, reducing barriers and enhancing the overall patient and community care experience.

• Lead the planning, coordination and evaluation of primary health care services to ensure alignment with the strategic priorities, evidence‑based practices, client needs and LAMP’s guiding principles (health promotion, equity, anti‑oppression, harm reduction and community-based practice).
• Oversee quality improvement initiatives by utilizing data, service outcomes and EMR optimization to inform change, monitor performance and enhance client outcomes through frameworks like social prescribing.
• Support operational effectiveness by implementing policies, managing risk, supporting intake and waitlist processes and collaboration with internal and external stakeholders to advance integrated care and strategic projects.
• Provide leadership to interdisciplinary teams, including clinical staff, administrative support, students and volunteers while fostering engagement, collaboration and high performance.
• Manage staff performance and development through coaching, accountability planning and implementation of initiatives that build team capacity and ensure effective, safe and coordinated service delivery.
• Monitor budgets, resources, and reporting requirements to ensure financial accountability and compliance with funder organizational and board expectations including contributing to annual operating and quality improvement plans.
• University degree in Health Sciences, Heath Management, or equivalent education and work experience (Master’s strongly preferred);
  Regulated Health Professional designation is an asset.
• Minimum five (5) years of progressive management experience in a health care setting, ideally within primary care, community health or interdisciplinary team environment.
• Proficiency in data-driven decision making, through leadership in planning, evaluation, managing budgets, quality monitoring, reports and funder/senior…