Job Description & How to Apply Below
Job Title:
Service Now Developer
Location:
Toronto, ON (3x onsite a week)
Employment Type:
Full Time
Job Description
We are seeking an experienced Service Now Developer to join our team for a contract position. The ideal candidate will specialize in Asset, Discovery, and Configuration Management Database (CMDB) within the Service Now platform. This role is crucial in enhancing and optimizing our IT asset tracking, discovery processes, and configuration management capabilities.
Key Responsibilities
- Design, develop, and implement custom solutions within Service Now for Asset, Discovery, and CMDB modules
- Configure and customize Service Now to align with our asset/configuration management and discovery processes
- Develop and maintain integrations between Service Now and other systems for comprehensive asset and configuration management
- Create and optimize workflows, business rules, and scripts to automate asset and discovery processes
- Implement and maintain the CMDB to ensure accurate and up-to-date IT asset information
- Develop custom reports and dashboards for asset visibility and management insights
- Collaborate with cross-functional teams to gather requirements and translate them into technical solutions
- Conduct thorough testing of developed solutions, including creating and maintaining Automated Test Framework (ATF) scripts
- Provide technical analysis and recommendations for improving Asset, Discovery, and CMDB processes
- Document all development work, system designs, and operational procedures
Required Qualifications
- Bachelor’s degree in Computer Science or equivalent industry experience
- Minimum 5 years of experience in Service Now development, with a strong focus on Asset, Discovery, and CMDB modules. Extensive understanding of the ways in which Service Now can be configured and customized and scripting within the tool
- Experience integrating Service Now with external systems through API. SOAP, REST and/or JSON web services.
- Proven track record of developing custom applications and integrations within Service Now
- Strong understanding of asset/configuration management principles and best practices
- Experience with Service Now’s Automated Testing Framework (ATF)
- Excellent problem-solving skills and ability to analyze complex situations
Preferred Qualifications
- Knowledge of ITIL processes and their implementation in Service Now
- Experience with agile development methodologies
- Experience with Integration Hub, Flow Designer, Catalog Item Designer
- Certifications:
Service Now Certified Application Developer (CAD), Service Now Certified System Administrator (CSA)
Key Competencies
- Strong analytical and technical skills
- Excellent communication and collaboration abilities
- Ability to work independently and manage multiple priorities
- Attention to detail and commitment to high-quality deliverables
- Adaptability and willingness to learn new technologies and processes
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×