Senior Solutions Architect

Extra Hop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control.

Today’s attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network… if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, Extra Hop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud‑scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

Extra Hop’s Solutions Architecture team is very different from many other post‑sales services practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our architects tackle the most difficult business and technology problems across a vast array of industries and technologies.

As a Solutions Architect at Extra Hop, you will never be bored again.

• Intermediate GUI design and layout for data visualization and analysis.
• Create networking and application transaction diagrams as necessary to support business outcomes.
• Analyze customer network topologies and application stacks; develop strategies to acquire high‑value data from the wire.
• Profile industry‑specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
• Conduct root cause analysis of high‑profile technology problems or incidents and advise customers on their resolution.
• Create solutions that decrease mean‑time‑to‑investigate in incident response processes.
• Develop custom signatures using specific or generic indicators‑of‑compromise.
• Develop customized data analysis to monitor changing technical and business conditions in real time.
• Create rich data visualizations to aid tactical investigations and realize strategic enterprise objectives.
• Provide intelligence and data supporting threat hunting activities.
• Conduct hands‑on learning sessions with key customer personnel.

• 2‑4 years of relevant cyber‑security experience with equivalent experience in networking technologies.
• BS degree or equivalent.
• Intermediate understanding of networking.
• Intermediate understanding of application design.
• Experience in customer‑facing positions; excellent interpersonal skills.
• Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, DNS, TLS).
• Familiarity with principles of internet‑wide applications and related technologies (HTTP, databases, caching, distributed systems, etc).
• Familiarity with security tools and frameworks such as Intrusion Detection Systems, SIEM, Endpoint Protection, MITRE ATT&CK, etc.
• Experience in incident response, threat hunting, and vulnerability validation.
• Independence, motivation, and desire for practice ownership.

Extra Hop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real‑time insights from their hybrid networks with the most in-depth network telemetry.

Extra Hop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real‑time decryption, and cloud‑scale machine learning—delivering complete network visibility, unmatched context for data‑driven security decisions, and improved SOC productivity.

Extra Hop is recognized by leading…