Research Computing Support Specialist

Date Posted: 06/19/2023
Req : 32101
Faculty/Division: Faculty of Arts & Science
Department: Dept of Computer Science
Campus: St. George (Downtown Toronto)
Position Number:

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including the Turing Award, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the mosthighly cited in computer science.

Your opportunity:

Under the general direction of the Director, Information technology, the Research Computing Support Specialist provides research computing support, computer system administration, network administration, programming/scripting and high-level research technical support services for the Systems, Networks and Database group in support of computer science research in these areas.

The incumbent assumes the responsibility of a project leader for specific highly complex and highly technical IT projects for the research group(s) by providing technical leadership, system and software expertise, and support to the project.

Your responsibilities will include:

• Leading and planning IT projects
• Developing project schedules including milestones, critical path, timelines, deliverables and reporting
• Coordinating tasks for projects and other strategic initiatives with stakeholders
• Analyzing, troubleshooting and testing highly complex systems
• Analyzing, recommending and designing internal network solutions to meet client needs
• Planning and implementing IT systems independently
• Analyzing business and operational requirements to plan the implementation of new IT systems
• Serving as a resource on specific issues to a group of specialists

Essential Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering, or related discipline, and/or an acceptable combination of education and experience.
• Minimum five (5) years of recent and related UNIX/Linux system administration experience in a highly technical and complex heterogeneous IT environment developing academic computing solutions preferably for a computing academic discipline.
• Substantial experience with Linux/Unix at the command-line level, including substantial experience writing, modifying, and correcting sh/bash/ksh scripts on Linux/Unix platform(s).
• Experience with virtualization/containerization, printing, backups, computational clusters, security, networking, open source software, rackmounted server hardware, databases, automated operating system installs, fileservers/data storage, and technical documentation in a UNIX/Linux environment.
• Experience analyzing, troubleshooting, and fixing highly complex IT, system and network problems, utilizing strong analytical and problem-solving skills, with attention to detail, exercised in an environment with frequently changing demands, demonstrating initiative, creativity and flexibility.
• Must have strong leadership skills, especially the ability to take personal responsibility to establish and maintain the goals and mission of the research group. Ability to work effectively both independently when necessary and on a team in either a member or a team lead capacity.
• Experience collaborating on IT purchase…