Senior Sales Engineer

Figment powers the future of Web3 through industry-leading blockchain infrastructure. As the leading provider of staking solutions,
we help 500+ institutional clients optimize their crypto rewards
, including top exchanges, asset managers, wallets, foundations, custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization
, cutting-edge API development
, detailed rewards reporting
, seamless partner integrations
, governance support
, and slashing protection
.

Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries
, our company is on a mission to accelerate the adoption, growth, and long‑term success of the Web3 ecosystem. We’re building the infrastructure that will power the decentralized future.

As a fast‑growing tech company, we’re looking for builders and innovators — people who thrive in the face of uncertainty and are motivated to make an impact. We are also looking for true teammates – people who are genuine, humble, and driven to level up together. If you’re excited to shape the future, contribute to an energetic company culture
, and work at the cutting edge of blockchain technology, we want you to join our team and help us lead the charge!

Figment is looking for a Senior Sales Engineer to support our growth in North and South America. In this role, you’ll act as the technical expert in sales engagements, lead integration for institutional clients, and manage relationships – all to deliver world‑class staking products. You’ll work closely with exchanges, banks, custodians, wallets, asset managers, liquid (re) staking protocols and other institutional players to guide them as their go‑to technical contact for using Figment’s APIs and other technical products.

This is a full‑time role based in the US, collaborating with a global team across North and South America, Europe, and Southeast Asia. You’ll have access to, and are encouraged to work out of our offices in New York and Toronto.

• Collaborate closely with account executives to meet with client‑side product managers and tech leads to understand their needs and position Figment’s staking solutions effectively
• Conduct live demonstrations of the Figment products to showcase functionality and capabilities
• Lead technical discovery, solution design, and implementation
• Gather client feedback and collaborate with Product to refine Figment’s offerings
• Serve as the client's trusted technical resource for all staking‑related inquiries, offering expert guidance and support on both the product and protocol level
• Maintain timely communication and follow‑up with clients to address any questions or concerns, ensuring exceptional customer satisfaction
• Develop and maintain technical documentation and POCs

• A self‑starter with a proactive mindset, eager to tackle complex technical challenges and take full ownership of solutions
• Strong understanding of and passion for crypto and staking
• Extensive experience as a sales engineer, solutions architect, or similar
• Proficient in at least one programming language and basic JS scripting skills
• Ability to effectively communicate complex technical concepts to both technical and non‑technical audiences
• Proven track record of building and maintaining relationships with clients and stakeholders
• Proficiency in conducting live product demonstrations
• Ability to work effectively in a remote team environment
• Strong problem‑solving skills and ability to navigate complex situations with ease

In addition to collaborating with other Sales team members, this role will collaborate most often with our Product, Relationship Management, and Engineering teams.

At Figment, we offer an exciting range of competitive benefits designed to support and empower every member of our team:

• 100% remote‑first environment. Our flagship office is in Toronto, Canada. We also have additional co‑working spaces in New York, London, and Singapore. That means if you want to do your things in the office (if you’re near…