Systems Reliability Engineer Job Toronto area,Ontario Canada,IT/Tech

Is this role right for you?

Work in collaboration with Director, System Reliability Engineering as well as with Software Development, Product and Data Engineering teams to Champion SRE/ Dev Ops culture and practices

Builds end to end service level objectives by creating user journeys and mapping systems and services to capture the required data to support those objectives

Participate and deliver in initiatives to continuously refine, plan and deploy practices for improved stability, reliability, efficiency, repeatability and security. You’ll help to create plans, collaborate with other SROs and Dev Ops team members to increase service levels in support of resiliency objectives

Create and manage stability dashboards, utilized by technology and business for the purpose of tracking stability and reliability trends

Participate in incident calls and contribute to recovery and impact communication

Contribute to incident post-mortem activities as per organizational governance and requirements

Review and evaluate major projects/changes before production deployment to ensure adequate monitoring, support and deployment plans are in place

Participate in the SRE on-call stability rotation

Champions a high-performance culture and contributes to an inclusive work environment

Do you have the skills that will enable you to succeed in this role?

Top notch engineer with experience in Software Engineering, Site Reliability Engineering and technology operations

Expertise and working experience with any of the following monitoring/observability tools:
Dynatrace, Splunk, AQA, Data Dog, Prometheus, Grafana etc

Experience with cloud technologies such as GCP/Azure/AWS

Experience using continuous integration tools and techniques such as Jenkins, Bitbucket, Git Hub, Docker, Kubernetes etc

Experience with ITSM tools (Service Now, a plus) and a strong understanding of SRE principles

5+ years or IT experience with at least 3 years of working in an SRE/Dev Ops role

Exposure to artificial intelligence and machine learning models, experience is a strong asset.

Experience in building medium and complex Power BI

Knowledge of Unix/Linux and coding languages (i.e.: Java, Python) a strong asset

Degree in Computer Science, Engineering, or equivalent experience. ITIL Foundation Cert. in ITSM would be an asset

Excellent verbal and written communication skills. The ability to communicate confidently and clearly on conference calls, in meetings, via email, etc.

What's in it for you?

We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success

We provide you with the tools and technology needed to create meaningful customer experiences

You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world

We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole

Dress codes don't apply here: being comfortable does

Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones

A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more!


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