AVP, HR Operation & Technology

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At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealer offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

AVP, HR Operation & Technology
How does the role impact the organization?
Raymond James Ltd. is seeking a strategic and dynamic leader to serve as Associate Vice President, HR Operations & Technology. Reporting to the SVP, Head of Human Resources, this role is pivotal in shaping and executing end-to-end recruitment and talent strategies that align with the firm’s long‑term business goals. The Associate Vice President, HR Operations & Technology will drive strategic HR initiatives, bridging HR and business goals with people functions by leveraging technology (HRIS, data analytics, etc.)

for efficiency, talent management, compliance, overseeing areas like HRIS, payroll, talent acquisition tech, employee experience, and organizational effectiveness, all while managing budgets and leading change. The ideal candidate will bring a proven track record of building high‑performing teams, fostering internal and external partnerships, and driving operational excellence.

What will your role be responsible for?
Strategic Leadership & Business Alignment

Align functional technology priorities with enterprise architecture, data, security, and innovation strategies.

Enhance and optimize the HR service delivery model including implementing new efficiencies and improving HRs data/insight/analytics capability.

Lead the development and execution of an integrated HR technology strategy and roadmap.

Establish fit‑for‑purpose tools, metrics, and controls to promote efficiency and capacity creation to include SLAs, skill matrices, audits, etc.

Champion transformation and modernization efforts across corporate platforms, integrating emerging technologies including AI, automation, and analytics.

Collaborate with IT and other Strategic Business CIOs to align HR technology direction with broader enterprise objectives.

Human Resources Technology Leadership

Drive the digitization of the employee lifecycle, enhancing workforce experience and analytics capabilities.

Introduce fit‑for‑purpose generative AI and ML‑based solutions to improve decision‑making, talent intelligence, and HR operations.

Drive annual and periodic refreshes of strategic HR technology roadmaps, incorporating enterprise planning cycles and business demand trends.

AI, Data & Innovation Enablement

Oversee the growth and integration of generative AI, natural language processing (NLP), predictive analytics, and intelligent automation into business workflows.

Champion the use of data‑driven insights and digital tools to drive smarter business decisions across corporate functions.

Build effective management reporting expertise to improve HR insights, talent analytics and trend analyses to support strategic imperatives.

Foster a culture of continuous innovation through experimentation, design thinking, and cross‑functional use case development.

Cross‑Functional Collaboration & Demand Management

Partner with business function leaders to gather, prioritize, and align technology needs and demand across departments.

Serve as the intake owner and strategic planner for cross‑functional initiatives, facilitating prioritization, funding decisions, and resource optimization.

Collaborate with Shared Services, Data, Security, and Enterprise Architecture teams to ensure aligned delivery and architectural integrity.

Manage the partnership with the business and related implementation of and changes to HR systems.

Work closely with key stakeholders, HR, leaders, line managers, employees, and external stakeholders to effectively manage HR change and transformation agenda.

Process Improvement and Efficiencies

Identify and drive process efficiencies: understand process flows and determine where efficiencies can be derived and incorporate checks and balances in the system to achieve accuracy and ensure appropriate approvals.

Partner…