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Job Description & How to Apply Below
Toronto, ON/Hybrid
Contract Role
Duration:
Up to 3 days onsite (subject to HM’s discretion)
Must Have
8+ years experience Extensive knowledge and hands-on experience with User experience (UX) and Customer Experience (CX) research methodologies and activities, including interviews, personas, surveys, customer journeys, usability testing and feedback loops
6+ years experience Proven experience with Design Ops (Design Operations) and related processes management and optimization
6+ years experience Strong documentation skills
Good understanding of User experience (UX) design process
Extensive experience with research planning and participant recruitment
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Position Requirements
10+ Years
work experience
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