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Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary
We’re looking for a Solutions Engineer to join our rapidly growing Sales team in Calgary, Vancouver, or Toronto . This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion. As an excellent communicator, who is naturally curious and able to explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to help support and close business.
You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in presales all the way through proper handoff to the Customer Success teams.
What your team does
Our Solution Engineering team is the swiss army knife of our entire sales organization. With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel and competitive landscape operates and solves specific problems while articulating value to the customer.
What you’ll work on
Provide business value and technical sales support for assigned opportunities
Collaborate closely with Sales to clearly articulate Clio core platform capabilities, Clio App Ecosystem integration partners, Clio Certified Consultants offerings, competitive landscape and differentiation, database migration services, industry best practices, and the creation of ‘out of the box’ custom solutions
Serve as the technical lead and owner of technical deal strategy
Strategize with Sales to create business value, drive urgency and contribute to revenue goals
Provide and support proof of concepts of the technology and connect this back to business value, benefits and ROI
Enable Sales to deliver targeted, persona-based, business-value driven demonstrations and meetings
Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain deep industry and ecosystem expertise
Find ways to continually maximize efficiencies and revenue per account in the technical sales process and support sales efficiency across sales teams and segments, including deep knowledge and value of all of Clio’s core products (Clio Work, Manage, Grow, Draft, Accounting & Payments)
Collaborate closely with Product and Engineering teams to help collect, document, communicate and influence product roadmap based on market/customer requirement
What you may have
2+ years of experience working in either Sales or Customer Success (or other relevant experience) for a SaaS provider
Creative problem solver with a proven track record of success
Ambitious, curious mindset to always work to find creative solutions to difficult problems
Strong verbal and written communication skills
Hungry to learn and help team deliver on ambitious goals in supporting the sales organization to meet revenue targets
Comfortable delivering technical sales presentations, product positioning, and objection handling
Ability to build strong relationships with both internal and external stakeholders
Strong technical experience and understanding of cloud technologies, including APIs, database migrations and security infrastructure
Serious bonus points if you:
Have worked in partnership with Solutions Engineers in previous roles
Demonstrate a keen interest in improving your craft by using AI
Have a baseline understanding of legal domain knowledge
What you will find here
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.
Some highlights of our Total Rewards program include
Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance
Hybrid work environment, with…
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