Salesforce Consulting Director

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications.

You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results.

Meaningful work you'll be part of
As a Salesforce Consulting Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Identifying client needs, responding to request for proposals and providing estimates for solution development

Leading teams in creating platform solutions, best practices, and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients

Mentor the next generation of consultants, providing them with insights and challenging them to be better

Identify, develop, and win significant bids and pursuits to meet defined sales targets

Support internal capability build including the creation of assets and accelerators, and supporting training and skill development of your team

Coach, guide, and assist team members in preparation for client meetings, presentations, and proposals

Consult with account team and engagement partner on pricing strategy

Facilitate executive & operational meetings & workshops across a range of topics

Experience and skills you'll use to solve

Proven track record of shaping and growing multimillion-dollar high-value consulting business within Financial service;
Demonstrated experience creating asset led, offering led, account centric prospecting and FS subsector centric sales pursuits

Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc.… ), and leading X-functional teams blending teams with functional, technical, experience & industry business acumen

5+ years of experience implementing SaaS based platform(s), including but not limited to:
Salesforce, nCino, Amazon Connect, Fenergo, Open Fin

Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders

Proven ability to lead complex engagements with multiple stakeholder groups, managing executive stakeholders, operating and steering committees; lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits

Financial services business acumen breadth as well as sub-sector depth (e.g. retail banking, P&C insurance, Asset & wealth mgmt., etc.)

Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations, and can articulate theory and substantiate rationale behind delivery trade offs.

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work. Creative growth mindset with analytical, issue-based problem solving and critical thinking skills.

Certifications:

Salesforce Financial Services Cloud Certification

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Why you'll love PwC
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