Sales Engineering, Senior Manager

Job Title
Senior Manager of Sales Engineering – Toronto, Canada

Overview
Lotus Flare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, Lotus Flare was created to make affordable mobile communications available to everyone on Earth. Today we design, build, and evolve a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications service providers and supports millions of customers globally.

We also built the leading eSIM travel product, Nomad, available as an iOS or Android app or via  getnomad.app .

Job Description
As a Senior Manager of Sales Engineering, you will be responsible for selling into product and technical teams at communications service providers (CSPs) and you should have digital BSS experience. Your goal is to become a trusted technical advisor to our savvy customers. This role is based in Toronto, Canada.

Responsibilities

Provide technical and solution leadership in all technical sales in the Americas

Provide digital BSS focused sales support, including technically qualifying prospects, preparing technical proposals, responding to RFPs and RFIs

Develop and maintain relationships with technical, BSS, IT, engineering leaders in the telecom domain

Own and drive the technical sales strategy for the company’s DNO offerings (billing, charging, eSIM, etc.)

Develop reusable solution frameworks and reference architectures for Tier 1 and Tier 2 operators

Collaborate with Product and Engineering teams to align roadmap and technical messaging with market needs

Work independently and proactively with minimal supervision

Once a deal is closed help on‑board the customer and hand‑over to the account management and the delivery team

Provide demos, proof of concepts (PoCs), and technical workshops tailored to customer needs

Delight your customers and drive customer references and case studies

Work cross‑functionally with Lotus Flare Marketing, Product Management, Account Management and technical colleagues

Requirements

10 years experience in BSS supporting technical sales to VP‑level executives of telecom operators

BSS Domain expertise – Strong technical background selling Software and BSS solutions

Excellent understanding of mobile and broadband telecommunications operator IT and digital systems

Ordering, activation, fulfillment, charging and billing, catalog and eSIM product experience

Familiarity with public cloud hosting infrastructure, including AWS

Experience delivering against a plan in a fast‑paced, multi‑disciplinary, and often ambiguous environment

Experience leading demos, POCs and sandbox environments

Familiarity with telecom software standards including TMForum, Camara and GSMA

Excellent presentation and communication skills

You are a digital savvy individual that knows the latest digital technologies and trends; you experiment and are open to integrating new digital technologies in everyday work

Excellent English written and verbal communication skills

Flexible to work in global time zones as needed

Some travel expected

Able to work in the office on most days in Lotus Flare’s Toronto office

Benefits

Competitive salary package

Paid lunch

Yearly bonus

Training and workshops

Truly flexible working hours

About Us
At Lotus Flare, we attract and keep amazing people by offering two key things:
Purposeful Work – Every team member sees how their efforts make a tangible, positive difference for our customers and partners. Growth Opportunities – We provide the chance to develop professionally while mastering cutting‑edge practices in cloud-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers.

With headquarters in Santa Clara, California, and five major offices worldwide, Lotus Flare serves Deutsche Telekom, T‑Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

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If you require disability related accommodation to participate in the recruitment process, please advise the Human Resources Department as soon as possible. Accommodation may be provided in all steps of the hiring process.

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