Description
& Summary At PwC, our people in Business Application Consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
Meaningful work you’ll be part of
As a Salesforce Consulting Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
Identifying client needs, responding to request for proposals and providing estimates for solution development
Leading teams in creating platform solutions, best practices, and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients
Mentor the next generation of consultants, providing them with insights and challenging them to be better
Identify, develop, and win significant bids and pursuits to meet defined sales targets
Support internal capability build including the creation of assets and accelerators, and supporting training and skill development of your team
Coach, guide, and assist team members in preparation for client meetings, presentations, and proposals
Consult with account team and engagement partner on pricing strategy
Facilitate executive & operational meetings & workshops across a range of topics
Experience and skills you’ll use to solve
Proven track record of shaping and growing multimillion-dollar high-value consulting business within Financial service;
Demonstrated experience creating asset led, offering led, account centric prospecting and FS subsector centric sales pursuits
Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc.… ), and leading X-functional teams blending teams with functional, technical, experience & industry business acumen
5+ years of experience implementing SaaS based platform(s), including but not limited to:
Salesforce, nCino, Amazon Connect, Fenergo, Open Fin
Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders
Proven ability to lead complex engagements with multiple stakeholder groups, managing executive stakeholders, operating and steering committees; lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits
Financial services business acumen breadth as well as sub-sector depth (e.g. retail banking, P&C insurance, Asset & wealth mgmt., etc..)
Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations, and can articulate theory and substantiate rationale behind delivery trade offs.
An interest in upskilling for a digital world…
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