Systems Implementation Lead Job Toronto area,Ontario Canada,IT/Tech

About Toronto Metropolitan

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2

SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada..

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

About the Faculty of Community Services

The nine Schools within the Faculty of Community Services (FCS) offer professional programs that prepare individuals for addressing the health and social care needs of multiple population groups. Our programs are designed to encourage students to be creative and critical thinkers and effective problem solvers, who can transcend disciplinary boundaries to find lasting solutions to social issues. We prepare our students to navigate an increasingly globalized workplace, characterized by the integration of diverse peoples, cultures, technologies, economies and political processes.

We work with multiple accreditation bodies to deliver the highest quality of learning and we promote innovation in practice and research. To learn more about the Faculty of Community Services, visit or through our social channels: @on Twitter andon Instagram

The Opportunity

The Dean’s Office in the Faculty of Community Services (FCS) is hiring a Systems Implementation Lead. This new position will lead the implementation and integration of new systems across FCS. The Lead acts as the primary contact with system vendors, defining implementation timelines and vendor deliverables, and driving optimal system configuration. Working closely with faculty-wide leadership and key stakeholders, this position will ensure successful system adoption and sustainability by making informed decisions on configuration, workflows, and data standards, and by providing robust post-implementation documentation, training and support.

Responsibilities include:

Leads IT project planning and end-to-end system implementation

Liaises with vendors and stakeholders

Executes technical and analytical aspects of system implementation

Provides system training, communication, and post-implementation support

Researches, analyzes, and makes recommendations regarding technology solutions

Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.

Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Minimum of four (4) years of progressive experience leading enterprise-system implementations or technology projects with cross-functional teams and external vendors.

Project-management certification (PMP or Agile) is considered an asset.

Proven ability to exercise independent judgment and make decisions on system design, configuration, and deployment.

Excellent analytical, communication, and stakeholder-management skills, with the ability to influence decisions across multiple departments.

Demonstrated understanding of data structures, database management, and integration workflows.

Leadership and team facilitation in cross-functional environments.

Strategic and analytical thinking.

Project and vendor management.

Stakeholder engagement and communication across diverse technical and non-technical groups.

Skilled in translating between technical and business audiences.

Proven ability to lead cross-functional projects with competing priorities.

Commitment to equity, diversity, and inclusion in all professional practices.


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