Job Description
Service Delivery Manager
LOCATION:
TORONTO
Job Description:
Service Delivery Manager
-Canada GTA only-15 yrs experience-5 yrs as service delivery manager
-5 yrs commercial payments domain experience
-5 yrs client site experience
-Strong program management and delivery experience across service lines development, prod support and QA-Strong understanding of Java NodeJS, Datawarehouse, Microservices, AWS Cloud systems
-Strong experience in preparing and presenting service delivery dashboards to executive leaders
-Strong stakeholder management, communication, decision making and team management skills
-Strong experience in Agile and Waterfall SDLC
-Good understanding of AI solutions and productivity acceleration solutions
-ITIL certification (nice to have)
Essential Skill:
Service Delivery Manager
Experience (Years): 8-10
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