Salesforce Functional QA - Financial Services Cloud; FSC

Position: Salesforce Functional QA - Financial Services Cloud (FSC)
Job Description

Salesforce QA

Toronto (minimum 4 days onsite)

Perform functional and configuration testing on Salesforce CRM applications (FSC Financial Services Cloud Preferred)
Configure and validate Salesforce components such as Roles, Profiles, Permission Sets, Groups, Triggers, and Execution Batches.

Conduct manual and automation testing for  custom applications.

Write and execute SOQL and SOSL queries for data validation and testing.

Design, create, and manage test cases, test data, and test progress metrics using tools like qTest, JIRA, ALM.

Develop and maintain automated test scripts using Playwright, Selenium, Provar, and other automation frameworks.

Perform API testing using Rest Assured or Postman.

Design and build scalable automated test frameworks for web, mobile, and API layers.

Maintain source code management using Git and ensure adherence to best practices.

Collaborate with cross-functional teams to ensure quality standards and timely delivery. Required Skills Qualifications
610 years of experience in Salesforce CRM testing and automation.

Strong functional knowledge of Salesforce (Sales, Service, or Marketing Cloud).710 years of experience in Web Mobile UI and API Automation.

High-level expertise in Java, with clear understanding of OOPs concepts.

Hands-on experience with automation tools Selenium, Playwright, Provar, Rest Assured.

Proficiency in SOQLSOSL queries for Salesforce data validation.

Experience with Test Management tools ALM, JIRA, qTest, Confluence.

Knowledge of CICD pipelines and automation integration (Jenkins preferred).

Familiarity with GenAI tools Github Co-pilot etc.

Strong analytical, problem-solving, and communication skills.

Requirements
Experience (Years): 4-6 Essential

Skills:

• Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes.
• Handle multiple priorities and assignments with excellence and precision.
• Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation).
• Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications
• Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats.
• Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications.
• Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications.
• Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN.
• Provide technical support and guidance to clients and internal teams regarding CDN and security best practices.
• Work closely with vendor and professional service teams on delivery related activities and strategy.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience.
• Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP).
• Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity.
• In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Experience supporting 24/7/365 customer facing applications at enterprise scale.
• Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption.
• Proficiency in scripting and automation (e.g., Python, Bash) a plus.
• Relevant certifications (e.g., CISSP, CEH) are a plus but not required.