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Director, Technology Risk and Compliance, Digital & Client Technology Solutions

Job in Toronto, Ontario, M5A, Canada
Listing for: Sun Life
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Cybersecurity, Information Security
Job Description & How to Apply Below

Job Description

:

The Director, Technology Risk and Compliance will strategically develop, lead and oversee risk management and compliance programs for the Digital and Client Technology Solutions (DCTS) area, including:technology audits, business continuity, client assurance/privacy and application security compliance programs. This role will provide governance support and maintain a comprehensive risk management framework across Canada Technology's diverse portfolio.

What You Will Do?

Strategic Canadian Business Partnership

  • Anticipate and respond to emerging technology risks and Canadian regulatory changes affecting the organization

  • Collaborate with Canadian senior management on strategic decisions impacting technology risk management

  • Lead engagement with Canadian external stakeholders, regulators and industry bodies on complex compliance matters

  • Support and coordinate the response to client inquiries on technology security and privacy frameworks

  • Governance Framework & Reporting

  • Oversee comprehensive application security compliance programs spanning DCTS's multiple disciplines and business units to ensure the framework and standards are adhered to

  • Design, implement, and operate effective controls within the system to provide reasonable assurance that Sun Life Canada’s service commitments and system requirements are achieved

  • Ensure delivery of audit processes to the adequate satisfaction of internal and external stakeholders from a governance and reporting perspective

  • Canada Technology Program Management

  • Direct comprehensive reviews of identity, entitlement and privileged access management processes across all critical Canadian applications

  • Establish and manage strategic partnerships with Canadian business functions to enhance their access review capabilities and maturity

  • Lead the development of Canada-specific risk management policies, standards and best practices ensuring alignment with regulatory requirements and industry frameworks

  • Risk Management

  • Act as the Business Continuity (BC) Coordinator and work with DCTS leaders, Enterprise Services and Corporate BCP and compliance offices ensuring all BCobjectives are completed for the DCTS organization in a timely manner, including Disaster Recovery exercises.

  • Act as the Record Management Subject Matter Expert and focal point for the annual Records Management Inventory review, working with the DCTS leaders

  • Identify process-level risks, mitigation plans and communicate

  • Manage relationships with senior Canadian leadership, executive levels and external auditors regarding technology risk posture

  • Team Leadership & Development

  • Lead a team of 6-10 resources handling the day-to-day activities related to technology risk and compliance for DCTS

  • Ensure continual employee knowledge and skill growth through performance management process

  • Promotes constructive culture and employee engagement and drives for innovative thinking and solutions

  • What You Will Need to Succeed

  • 10 or more years of progressive experience in Information Security, Risk Management or related functions with significant management experience

  • Proven track record of leading complex, multi-disciplinary risk and compliance initiatives within large Canadian technology organizations

  • Client focused mindset - exceed the expectations of our internal and external customers.

  • Deep expertise in operational risk management frameworks and processes

  • Comprehensive knowledge of Canadian regulatory compliance requirements and industry standards (ISO 27001, NIST, SOC 2, etc.)

  • Exceptional communication and influencing skills with ability to present to Canadian executive leadership and external stakeholders

  • Strong business acumen with understanding of Canadian financial services industry and regulatory environment

  • Proven ability to build consensus and manage complex stakeholder relationships across Canada Technology

  • Assets

  • Advanced certifications: CISSP, CISA, CRISC or equivalententerprisesecurity certifications

  • Experience in Canadian financial services or highly regulated Canadian industries

  • Advanced degree in Information Security, Risk Management, Business Administration or related field

  • Experience with enterprise GRC (Governance, Risk and…

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