Project Lead/Sr. BA, Information Technology
Job in
Toronto, Ontario, M5A, Canada
Listing for:
BGIS
Full Time
position
Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst
Job Description & How to Apply Below
Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
Further information is available at
SUMMARY
The Project Lead, Information Technology & Software Applications is responsible for on going management of a complex cross service line technology solution, including facilities, projects, space/occupancy planning, energy, and business analytics technologies. The role is accountable for interfacing with multiple business units within BGIS, with BGIS Information Technology and client account to understand client expectations and to bring various concerned parties together to obtain requirements and to get new system development initiatives applied to the account.
The individual influences the activities of business and information technology individuals engaged in the requirements gathering, solution development, analysis, software development, testing, & integration. The individual works with various project concerned parties and the client concerned parties to determine priorities and set expectations.
KEY DUTIES & RESPONSIBILITIES
Process Automation & Data Analytics
Ability to develop & manage customer user interfaces for applications with software tools as:
Microsoft Power AppsAbility to develop & manage automated workflows and integrating applications using software such as:
Microsoft Power AutomateStrong Data Analysis & Summarization capability (. consolidating various sources of data and in tools such as MS Excel, Power BI, and presenting findings in a concise manner)Account Business Technology Management
Builds relationships with the multiple concerned parties within account, client and with BGIS product leads.Contributes to the prioritization of incoming work to ensure projects meet client requirements, in particular in understanding of business needs.Monitors corporate IT’s efforts in requirements gathering, solution creation phase through to the entire software development lifecycle and software integrations for the account.Collaborates with relevant BGIS and client concerned parties to identify and gather business requirements, formulate solutions, develop project plans, estimate costs and deliver products that meet client needs. Works with concerned parties to prioritize projects and schedules resources.Identifies IT system risks and raises those risks to corporate IT for management through mitigation strategies, and plan or implement contingencies where necessary.Communicates project status and risks to internal and external concerned parties including account leadership and client. Reports on project progress against timelines and budgets.Develops and maintains relationships with operations and other . teams to deliver quality and timely products.Other duties as assigned. Communicates to the client on behalf of BGIS of the status of IT initiatives.Customer Relationship Management
Engages with the client and with BGIS IT to ensure client requests are reasonable and actionable and that they are within the parameters of the contract.Represent the customer as a concerned party in discussions with BGIS corporate. The role must represent IO needs and interests in planning and delivery communications, streamlining the process of project delivery and planning.Work with client to develop a roadmap of future client needs / projects (IMIT Steering concept). Ensure client roadmap coalesces and aligns with BGIS corporate direction. Stay connected with and follow corporate processes for initiative sharing and prioritization:
Alignment meetings for awareness of ongoing corporate initiativesBGIS Corporate Communication
Project Proposal Process for initiative submissionChange Advisory Board process for releasesClient commitment review meetingsFollow up on outstanding requests with BGIS…
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